Payments FAQ — GCash, Maya, GoTyme, InstaPay & Deposit Fixes
Everything about moving money in and out of WJ2, answered in one place. The peso limits and timings below are the real ones that apply on the InstaPay and PESONet rails — not marketing estimates.
Limits and timings at a glance
| Rail / wallet | Deposit | Cashout | Limits & fees |
|---|---|---|---|
| GCash | Instant, min ₱50 | Minutes to ~1 hour (up to ~3h first-time) | Daily deposit cap ₱100,000; cash-in free to ₱8,000/mo then ~2% |
| InstaPay | Seconds | Instant to minutes | ₱50,000 per transaction, ₱500,000 per day |
| PESONet | Same/next banking day | Same/next banking day | Batch rail, no fixed per-txn cap — use it for larger sums |
| Maya | Instant | Minutes to a few hours | ~₱15 per outbound InstaPay transfer |
| GoTyme | Instant | Real-time to a few hours | Free InstaPay transfers |
Frequently Asked Questions
What is the maximum I can withdraw to GCash at once?
GCash payouts run on InstaPay, capped at ₱50,000 per transaction and ₱500,000 per day. For anything larger, split it across days or use PESONet or a direct bank transfer, which have no fixed per-transaction cap.
Does WJ2 charge a withdrawal fee?
No. WJ2 does not add a casino-side fee on payouts. On the wallet side, Maya charges about ₱15 per outbound InstaPay transfer, while GCash and GoTyme transfers are free within the usual allowances.
How fast are GCash cashouts, really?
Once your KYC is approved and the payout is confirmed, most GCash withdrawals land within minutes to about an hour. First-time or unusually large payouts can take up to about three hours because they get a manual review.
My GCash deposit is not showing in my balance. What should I do?
First check the time — GCash and InstaPay have a nightly maintenance window around 12:00–03:00 PHT that can delay transfers. Confirm you sent at least ₱50 from a wallet in your own name and stayed under the ₱100,000 daily cap. If the money left GCash but is still missing after 30 minutes, send your GCash reference number to live chat for a trace.
Why was my deposit from a friend's GCash rejected?
PAGCOR rules require that the funding account be in the player's own name. Third-party deposits are rejected to prevent fraud and money laundering. Always fund your account from a wallet or bank account registered to you.
When should I use PESONet instead of InstaPay?
Use InstaPay for fast, everyday amounts up to ₱50,000 per transaction. When you need to move more than the InstaPay daily ceiling, PESONet handles larger transfers in same or next-banking-day batches without a per-transaction cap.
Do I need to verify my identity before I can withdraw?
Yes. KYC is a one-time step required before your first withdrawal at any PAGCOR-licensed operator. Upload a valid ID such as a passport, UMID, SSS card, PhilHealth card, driver's licence or PRC ID; review typically takes 24–48 hours.